Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items are processed within 2-3 business days and delivered within 7-14 business days, depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, Delta Brand offers white-glove delivery for an additional fee on select large furniture pieces. This includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
At Delta Brand, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.